Frequently Asked Questions
Before reaching out, check our FAQ section for quick answers to common questions about orders, shipping, returns, and more.

Customer Support Email
For any additional questions or specific concerns, please contact us at:
info@billiejeans.eu

Office Hours
Monday - Friday: 9:00 AM - 6:00 PM (CET)

We aim to respond to all inquiries within 1-2 business days. Thank you for your patience!